In-House Software Development vs. Outsourcing: What should you choose?


When you embarked on the digital transformation journey, the vexing question of “Should I choose in-house software development vs. outsourcing?” must have crossed your mind and troubled you. Lotus QA will lead you through the definition and comparison of in-house and outsourced software development to help you choose the right option for your organization.

1. Software outsourcing development

Simply put, software outsourcing development refers to the business practice of contracting out software development to third-party service providers. Businesses now have more time to focus on their main responsibilities, such as client involvement, business transactions, financial development, and so on.


You may select between three forms of software outsourcing for your company:

  • Offshore software outsourcing is the practice of delegating your IT operations to a team in another nation.
  • Nearshore software outsourcing refers to the practice of outsourcing to a neighboring nation.
  • Onshore software outsourcing is when you outsource to a service provider who is located in the same nation as you.

When it comes to digital transformation, IT outsourcing, or software outsourcing development, has been a popular choice among corporate executives. The key reasons for this include lower prices, easier access to a larger talent pool, and subject-matter knowledge. Companies that do not have any expertise with technology in general will obtain the consulting they require for their digital transformation journey through software outsourcing development.

2. In-house software development

In-house software development is the use of a homegrown increased team within your company to expand and enhance your business’s technical capabilities.


Businesses must invest various resources, including time, money, and human resources, to develop a robust team capable of the essential competencies. As a result, this strategy allows your company to have close-up management and communication, which may considerably improve project outcomes.

3. Comparison of in-house software development vs. outsourcing

The conundrum of in-house vs. outsourced software development necessitates a thorough examination of these two approaches in terms of cost, flexibility, subject-matter expertise, project management, and talent pool. The table below compares these aspects to provide an overall picture of in-house software development vs. outsourcing.

FactorSoftware outsourcing developmentIn-house software development
Overall costLowerHigh
Subject-matter expertiseHighAdequate
Talent poolBetter accessLimited access
Project managementRemoteClose-up
Communication– Remote
– Cultural gaps
– Language barriers
– Long waiting time
– Direct
– Same cultural background
– Quick follow-up
Team ManagementLess time spent on team managementMore time spent on team management
SecurityHigher risksLower risks

a. Total cost

In terms of the total cost, software outsourcing development is less expensive than in-house software development. This total cost comprises the cost of human resources, infrastructure, and operations.

HR expenses

Software outsourcing development has substantially reduced HR expenses, especially when done offshore or nearshore.

– In terms of labor costs, offshore and nearshore outsourcing can provide you with the benefit of geographical pricing, allowing you to recruit a comparable IT professional on a significantly cheaper budget. Hiring a software engineer in the United States, for example, would cost around $157,570 per year, including taxes. The cost of using an outsourced provider, on the other hand, is reduced to $50,000 per year.


– In terms of recruitment costs, an in-house team’s average cost may exceed your expectations. To grow a team, you must go through numerous processes, such as employer branding, developing training programs, investing in competitive wage and benefits, and so on. Building an in-house team not only costs a lot of money, but it also takes a lot of your time.

Software outsourcing development service providers, on the other hand, can set up a fully functional IT team for you in as little as two weeks. Any additional branding or training fees will no longer be an issue for you.

Infrastructure cost

An in-house team will necessitate the leasing of more space, the purchase of additional equipment, and so on. You won’t have to worry about this if you use an outsourced team (either nearshore or offshore).

Operational cost

Having more employees in your company means spending more on accounting and legal fees, office supplies, rent or lease payments, and so on. All of these expenses may be avoided with the help of a software outsourcing team.

b. Subject-matter expertise

You will be given with individuals that have extensive expertise in a certain industry to assist your organization with software outsourcing development. The vendors for software outsourcing development have also worked in a variety of sectors, so you may discuss with them. They will know precisely what you want, such as the number of IT professionals necessary and the programming languages required.


Of course, you may continue to acquire SMEs for your in-house team, but the process will take a significant amount of time, effort, and money.

c. Talent pool

The thing with software outsourcing companies is that they have a vast talent pool of professionals from many industries with a wide range of technical talents that you can access very quickly. As opposed to the in-house staff, there will be no extended wait period to fill a post. When you request a team ramp-up, the maximum period for this is simply two weeks. As a result, you may save a lot of time and begin your project as soon as the talents arrive.


With offshore and nearshore software outsourcing, you can gain access to a resourceful talent pool from other countries, increasing the likelihood of finding suitable candidates.

On the contrary, the supply of talent for an in-house team is restricted to a single country, or even a single city. This results in a lengthy delay, which you obviously want to avoid.

d. Flexibility

Working with a nearshore IT Services provider can also enable you to make fast modifications to your team’s assembly if the project requires it without hurting your budget, time-to-market, or performance.

You cannot swap your team with an in-house team unless you employ temporary help. The contract you created between the company and the talent will be long-term (at least one year), and you will be legally obligated to recruit the employees within the agreed-upon time frame.

e. Project management

The in-house team has a significant advantage in project management in terms of close control and direct management. Additionally, the team will be continuously overseen by a project manager. Any difficulties or defects will be reported immediately, and appropriate efforts will be taken to address them.


However, in the case of IT outsourcing, the customer and the staff do not operate in the same building or even in the same country (for the case of nearshore and offshore software outsourcing). As a consequence, the client is unable to keep track of everything that is going on in the project. Perhaps this information is misleading, or perhaps the team does not fully comprehend the project requirements. These are the problems.

f, Interaction

Essentially, the in-house team works ‘under one roof,’ making it simpler for members to maintain excellent communication, especially when a project spans many phases. For example, if you have a query, you can always ask your colleague and get an immediate response.

This not only speeds up but also improves the overall communication process. Of course, in 2022 and work-from-home scenarios, this point has become less valuable. Nonetheless, the in-house team members are familiar with each other’s work schedules and the project’s essentials, which saves significant time for work.


Communication has always been a major issue in the outsourcing sector. Despite the fact that various tools, platforms, and approaches have been used to enhance it, corporate executives appear to be struggling. Software development, in particular, now follows the ever-changing demands of users, which increases the need for communication among team members in order to keep up with the new changes.

Another issue with IT outsourcing is the cultural and linguistic disparities. Cultural conventions might make it difficult to accomplish goals and deadlines. Furthermore, language barriers can easily lead to false or misleading information, which can result in unexpected outcomes.

Furthermore, if you want to observe and direct your outsource center, you will have to spend more time traveling, whereas with an in-house team, everything is done in-house.

g, Team management

Let’s pretend you have an in-house staff. Aside from work-related issues, you will need to invest more time, effort, and money to offer this staff with perks, resources, and other items. However, with an in-house staff, you would just have to pay an overall cost to the service provider; everything else would be taken care of. As a result, you and your company now have more time to focus on your core business operations.

h, Security

Security has always been one of the most concerning issues in the IT industry in general. While an in-house team is required to work on-site, which can help you avoid potential security breaches, an outsourced workforce is not required to work on-site and works with little to no oversight.

There is a larger chance of security breaches when there is a lack of oversight. You and your company will be more vulnerable to cyber-attacks on information. Legal agreements in terms of security measures and processes should be a top priority with a software outsourcing team in order to avoid any additional risks.

4. Choosing between in-house and software outsourcing services

Choosing between in-house and outsourced solutions is a never-ending debate because each has advantages and disadvantages. But here’s the gist of it:

– You pick software development outsourcing when you are worried by:

  • Tight budget
  • Lack of available talent
  • Tight launch deadlines
  • The need for flexibility

– You choose for in-house software development if you are worried by:

  • Face-to-face communication
  • Complete control of your team and activities
  • Immediate support

You can choose the best work approach for your IT team by carefully weighing the pros and cons of in-house software development vs. outsourcing.

5. Get software outsourcing services with Lotus QA

To be sure, deciding between in-house and outsourced development is difficult. You may, however, find a good Things outsourcing business to figure it out for you.

At Lotus QA, we are constantly striving to improve our pricing and talent pool, as well as to reduce communication barriers. Our measure is to adhere to the strict communication method, as well as the daily updates, so that our customer is aware of the status with their outsourced provider.

Are you looking for a software outsourcing service that can assist you with cost reduction and talent acquisition? For additional information, please contact our experts:

Subcribe To Our Blog

    Popular Post

    Related Post